La Jolla Whole Home Remodel

Dear Lars Staff,

Roger, Nick, and I want to thank the staff of Lars, Sam The Cooking Guy, and all our guests for blessing our home, and our family, with your presence on Saturday! We hadn’t expected that our clear skies and summer weather would suddenly be replaced by rain, thunderstorms, and traffic snarls. Initially we thought the change in weather would affect guest turnout, but we were pleased to see that wasn’t the case! Sending out a big THANK YOU to all our guests, from the bottom of our hearts, for braving unsavory conditions and joining us in our new home, filling it with so much love, friendship, laughter, and joy. We hope you enjoyed yourselves as much as we did!

Roger and I want Lars to know that we’re grateful to Lars on so many levels. First, Lars managed to restore our confidence in the home remodeling process, after we lost thousands of dollars in the fraudulent nightmare of the first company we tried to use for our project.

Second, it was a pleasure to work with each and every Lars staff we encountered. We know some of our requests were frequent, unique, complicated, and challenging, yet Lars staff were always patient with us, listened to our needs, and ultimately always found a way to give us what we wanted.

Third, we knew our complete home remodeling project would be time consuming and expensive, which naturally created anxiety on our part. But the continued honesty, support, and open communication we received from Lars staff allowed us to completely trust Lars.

Fourth, we appreciated that Lars was able to give us our Dream Home (which turned out even better than we had imagined) in a reasonable timeframe, while managing to stay within our projected budget.

Fifth, we felt Lars really went above and beyond in pleasing us when Lars planned and executed a fantastic Open House event on our behalf, and Lars even managed to include celebrity chef Sam The Cooking Guy, in the event, wow!

Lastly, we appreciate how the Lars staff truly cared about our feelings, wants, and needs. Although Roger and I have similar tastes, there were areas in our project where Roger’s and my preferences differed. Whenever this occurred, Lars staff always helped us reach mutually acceptable decisions. In the end, Roger and I felt as if we had built relationships with the Lars team assigned to our project. So for us, the completion of our project was a bit bittersweet. We were so thrilled to finally have our brand new Dream Home, but also sad that we’d no longer see our Lars Dream Team.

Lars, thank you for everything! You gave us exactly what we wanted and then some – a Dream Home that we absolutely love, plus an unexpected Open House! It was great seeing the familiar faces of the Lars staff and subcontractors we know, as well as their families, at the Open House, and we enjoyed meeting other Lars staff as well. It was also a pleasure to finally meet Jason and his wife.

Kindly please extend our thanks to TC and Brandy, who we missed at the Open House, and also to Sam The Cooking Guy, for taking the time to attend our Open House, and for entertaining our guests with his presence and culinary his talents. We were honored (and a little starstruck) having him in our house!

We will continue to highly recommend Lars and if we have any remodeling needs in the future, we’ll definitely be calling Lars!

Our sincerest thanks,
Charlene & Roger and family

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